Reference

Terms and Conditions That Govern Your Account

These terms set out how your bandar70 account works — from eligibility and deposits via DANA, OVO, or GoPay, to how disputes are handled and what rights you hold.

Jurisdiction-dependent accessAccount eligibility rulesDANA, OVO, GoPay transactionsData handling policyDispute resolution process
bandar70 Terms and Conditions That Govern Your Account
DATA AND SECURITY

How We Protect and Manage Your Account Data

Your account data is stored with encryption in transit and at rest. We collect only what is needed to verify your identity, process your DANA, OVO, or GoPay transactions, and comply with applicable regulations in the regions where we operate. You can request a copy of the data we hold or ask us to correct it at any time through the Account Settings page.

Cookie Policy

We use session cookies to keep you logged in across your browser and to remember your wallet preference. You can adjust cookie settings in your browser without losing your account access.

Data Retention

Transaction records — including DANA, OVO, and GoPay deposit confirmations — are retained for the period required by applicable law. You may request a summary via the Account Dashboard at any time.

Account Security

Every login triggers an OTP sent to your registered number. If you suspect unauthorised access, tap the Lock Account option in Settings immediately — our team can review the session log within your account.

Change Requests

To update your registered email, phone number, or linked e-wallet, open a verification request in Account Settings. Changes take effect after identity confirmation to protect against unauthorised modifications.

CONTACT LEGAL TEAM

Reach Us About Policy and Account Questions

Questions about these terms, your account rights, or a specific transaction dispute can be directed to our support team. We handle legal inquiries through live chat and email so you always have a written record of the conversation and our response.

Team online

Live Chat

Open the chat window from any page on bandar70 to reach our Indonesia support team directly. Available around the clock for account and policy questions.

Email Support

Send your legal or account query by email for a written response. Include your registered account ID and the wallet — DANA, OVO, or GoPay — linked to the relevant transaction.

Account Dashboard

Log in and open the Help section inside your account to raise a formal dispute or request a copy of your transaction history for any cleared DANA, OVO, or GoPay deposit.

Common Questions About Your Rights and These Terms

Below are the questions we hear most often about how these terms work, what rights you have over your data, and how to act if something goes wrong with your account or a transaction.

Access depends on local law and is available only where applicable regulations permit. You must confirm eligibility in your region when you open your account. Providing false information during registration is a breach of these terms.

Raise the dispute through the Account Dashboard or via live chat within 30 days of the transaction date. Include your account ID, the wallet used, and the transaction reference number so our team can pull the clearing record quickly.

Yes. Log in, go to Account Settings, and submit a data access request. We will compile your account and transaction records and deliver them to your registered email within the timeframe required by applicable law.

Send a correction or deletion request through Account Settings or by email. Deletion requests are fulfilled where local law allows — some transaction records may be retained for the legally required retention period even after a deletion request.

We post a notice in your account dashboard when terms change. Continuing to use the platform after that notice counts as acceptance. If you disagree with a change, contact support before the effective date to discuss your options.

Yes. Your linked DANA, OVO, or GoPay wallet must be registered in your own name. Using a third-party wallet is prohibited under these terms and may trigger a security review on your account pending verification.